Returns & Exchanges
At Cricket Shop, we want you to be completely satisfied with your gear, which is why we offer a 30-day return policy on all unused equipment and apparel. Please ensure all items remain in their original packaging with tags attached to qualify for a full refund or exchange.
Initiate Your Request
Log into your account portal or contact our support team with your order number to start the return process and receive a Return Authorization number.
Pack Your Gear
Securely pack the items in their original boxes, ensuring that cricket bats are cushioned and apparel is folded to prevent damage during transit.
Ship the Package
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location; remember to keep your tracking receipt.
Inspection and Refund
Once our quality control team verifies the condition of the returned equipment, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing